{"id":8240,"date":"2016-07-21T15:21:09","date_gmt":"2016-07-21T18:21:09","guid":{"rendered":"http:\/\/www.fumssar.com.br\/?page_id=8240"},"modified":"2023-09-22T08:44:18","modified_gmt":"2023-09-22T11:44:18","slug":"institucional-ouvidoria","status":"publish","type":"page","link":"https:\/\/www.fumssar.com.br\/?page_id=8240","title":{"rendered":"Institucional > Ouvidoria"},"content":{"rendered":"<h3><strong>Ouvidoria<\/strong><\/h3>\n<h4><strong>Contatos<\/strong><\/h4>\n<p><strong>Telefone:<\/strong> (55) 3513-5101<br \/>\n<strong>Email:<\/strong> ouvidoria@fumssar.com.br<\/p>\n<p><strong>Gerente:<\/strong> Josilei Gresler<\/p>\n<p>&#8212;<\/p>\n<p><a href=\"https:\/\/santarosa.atende.net\/autoatendimento\/#!\/tipo\/servico\/valor\/23\/padrao\/1\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"http:\/\/www.fumssar.com.br\/wp-content\/uploads\/2016\/07\/botao-ouvidoria-novo.jpg\" alt=\"\" width=\"164\" height=\"45\" \/><\/a><\/p>\n<p>&#8212;<\/p>\n<h4><strong>Endere\u00e7o<\/strong><\/h4>\n<p>Rua Francisco Timm, 480, Centro, Santa Rosa &#8211; RS, 98780-803<\/p>\n<p><iframe loading=\"lazy\" style=\"border: 0;\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d1041.231337642245!2d-54.48518296234165!3d-27.868571722568547!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x94f9343427dfe3b7%3A0xd098ba264976a973!2sR.+Dr.+Francisco+Timm%2C+480+-+Centro%2C+Santa+Rosa+-+RS%2C+98900-000!5e1!3m2!1spt-BR!2sbr!4v1467921740795\" width=\"400\" height=\"300\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&#8212;<\/p>\n<h4><strong>Sobre a ouvidoria<\/strong><\/h4>\n<p>A ouvidoria n\u00e3o substitui o servi\u00e7o da central do atendimento.<\/p>\n<p align=\"justify\">A ouvidoria recebe, registra e responde os contatos feitos especificamente com o objetivo de aprimorar ou corrigir os servi\u00e7os prestados pela Funda\u00e7\u00e3o Municipal de sa\u00fade.<\/p>\n<p>&#8212;<\/p>\n<h4><strong>Atividades<\/strong><\/h4>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>\n<p align=\"justify\">Receber demandas (reclama\u00e7\u00f5es, consultas, sugest\u00f5es e elogios) relativos ao desempenho das diversas \u00e1reas que comp\u00f5em os servi\u00e7os prestados pela a ouvidoria.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>\n<p align=\"justify\">Propor recomenda\u00e7\u00f5es que promovam a qualidade e a efici\u00eancia para melhorar a gest\u00e3o e alcan\u00e7ar o equil\u00edbrio na atua\u00e7\u00e3o.<\/p>\n<\/li>\n<li>Exercer o acompanhamento das a\u00e7\u00f5es e da atua\u00e7\u00e3o como meio de fortalecimento e o desenvolvimento da ouvidoria.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ouvidoria Contatos Telefone: (55) 3513-5101 Email: ouvidoria@fumssar.com.br Gerente: Josilei Gresler &#8212; &#8212; Endere\u00e7o Rua Francisco&#8230;<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/pages\/8240"}],"collection":[{"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8240"}],"version-history":[{"count":17,"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/pages\/8240\/revisions"}],"predecessor-version":[{"id":25225,"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=\/wp\/v2\/pages\/8240\/revisions\/25225"}],"wp:attachment":[{"href":"https:\/\/www.fumssar.com.br\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8240"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}